Troubleshooting

What to do when something doesn't work as expected.

The project won't open

Project not found means the link is wrong or you don't have access. Ask the owner to share it with you.

Project storage is unavailable usually means your browser is blocking storage. Allow site data for BIMIQ, then reload.

A change didn't save

Check the save status. If it shows Not saved, check your connection and try the change again.

The agent didn't finish

If a request shows This request did not finish, send it again, or break it into smaller requests.

Still stuck

Contact support and include:

• the project name,
• what you did, and what you expected,
• what you saw instead, with a screenshot if you can.

Please don't send passwords, API keys or confidential project files.